Privacy Policy

What we collect

We use guest checkout, so there are no customer accounts. When you place an order we collect:

• Your name, email address and phone number
• Your delivery address, if you choose delivery
• Your order details: items, quantities, totals and fulfilment choice
• The payment status and reference CHIP returns to us

We never collect your card details or online banking credentials. When you visit the site, technical data such as your IP address is processed to deliver pages and to protect checkout and login from abuse; for rate limiting we keep only a one-way hash of it.

How we use it

• To process, prepare and hand over your order
• To confirm your payment and record any refund
• To contact you about your order
• To protect the site and checkout against fraud, bots and abuse
• To keep the business and tax records Malaysian law requires

Who we share it with

We never sell or rent your personal data. We share it only with the providers needed to run the shop:

• CHIP (our payment provider) receives your name, email address, phone number, order reference and amount to process your payment.
• Cloudflare hosts this site and its database, runs the bot check (Turnstile) that protects checkout.